SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds Need help with a complaint? AskGamblers
Actually, I have checked their license and other details, but I still cannot confirm whether they are a scam or legitimate. The name of the casino is “faotex.com” 100% a scam, getting more common with hundreds popping up each month.
Online casinos with minimum deposit of $1 to $5
I used the minimum at all times, even when I can afford to spend more. Only if I can spare some extra $20 or more, then I would play on new games or other games, because ‘unfamiliar’ games are highly unpredictable and chances are you’d lose your money soon enough! Same principle applies for both land-based and online casinos! More importantly, the issue was escalated and I was told I would be contacted, but I have not received any follow-up at all and had to return to chat multiple times myself over several days. In all those cases, any additional deposit to make up the shortage wouldn’t work, as the minimum required amount must be made in one single deposit.
- Especially if you want to play tables like blackjack and roulette as you mentioned.
- Some casinos only require a 1x wagering on deposits, so you may want to switch over to such casinos.
- More importantly, the issue was escalated and I was told I would be contacted, but I have not received any follow-up at all and had to return to chat multiple times myself over several days.
- If you have an account, sign in now to post with your account.
- As for your $20 issue, make the best of what you can afford…never bring more if you can’t afford it!
If the deposited amount isn’t much, say between GBP/EUR/USD, I would simply drop the issue and play on without the bonus. The promotion clearly stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies. I got the exact same offer last week from one of their partner casinos and it had a very short window to claim the bonus, like 24h, so perhaps you missed the deadline. If a $30 minimum was required, it would have been clearer and more transparent to state that directly in the promotion rather than accepting deposits that do not qualify. In this case, the promotion stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies.
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20 bucks are not going to last long in a landbased casino im afraid. Depends, are you playing with Straight Cash? Is $ 20 enough to bring to the casino?
I am not comfortable being required to wager my own deposit just to withdraw it. I contacted support immediately, and the issue was escalated, however I did not receive any follow-up or update from the promotions team for several days and had to follow up myself. My deposit was accepted, but the bonus was not applied.
In my case, the promotion was still active when I deposited. I’m pretty sure it said ‘deposit ANY amount and get an extra 100’ but there was also a max cash out attached, of only 5x the deposit so I found the offer to be pretty poor for a low deposit actually. In the end, I had to play my games with just the raw cash. It also feels comparable to being unable to return the item for a refund, and instead only being offered store credit that can best casinos not on gamstop only be used under limited conditions and within a set time frame. Although my case is still under review, support has already taken a position that my deposit does not qualify for the bonus.
That’s the main issue I’m trying to resolve. The way this promotion was presented is confusing from a customer perspective. Do you have screenshot of the bonus terms? So what was the reason they gave you why the bonus wasn’t applied? Hi and welcome to the forum – do you have the terms and conditions you can post please? They make it look like a normal verification step, but after you send the money they usually come up with another excuse and ask for even more.
Sign inwith askgamblers account Its a common scam as afi said above To celebrate the launch, we’ve prepared a private welcome package built for members who enjoy high-level gameplay, premium rewards, and fast performance. We are now opening our premium gaming platform for invited players in your area. Don’t be surprised that you are losing it most of the time – thats just how gambling often works in general. I would say $20/£20 is much too little to take to a land-based casino …